Category: Email and calendar

Phishing and mail spoofing

What is phishing and spoofing email? Emails are referred to as phishing, e.g. try to steal passwords or spread a virus on a computer. A phishing email can be, for example, a fake invoice or an attractive offer. It often requires immediate action to get you to fill out a fake form, click the link […]


The mailbox is composed of Mail, calendar, Contacts and Tasks. It is available on all current web browsers and mail clients. It has a well organised design and it is closely connected to the following services: Mail filter with Mailcleaner Mail archieving (find archived emails older than 30 days) Telephone answering machine Further instructions Mailbox […]

Mail filter with Mailcleaner

The Mail Filtering Service scans incoming emails for spam, phishing, malware and scam messages. Incoming emails passes through the filter gateways before it reaches the mail servers. The filtering service is called MailCleaner. This is a Swiss product that runs on our servers and is already in use at other Swiss universities. MailCleaner provides an […]

Shared mailboxes

If you need to have a shared space within Outlook/Exchange for collaborative work with incoming e-mails or calendars, you can request a shared mailbox from us which can be accesses simultaneously from multiple persons. How to connect a shared mailbox   Once you received access to a shared mailbox please follow theses steps to attach […]

Outlook calendar functions

You can share a calendar with a person or a group by selecting the icon for “share calendar”. Start sharing Click on “To” to select the person or group with whom you want to share your calendar. A group can be a team or a project group. Ev. the group distribution list must be set […]

Restore deleted emails/items

Outlook In the menu Folder, click Recover Deleted Items.     ETH Web Mail Log into the WebMail Portal Make a right-click on “Deleted Items” At the bottom of the pop-up menu, select “Recover deleted items”   Mails older than 30 days are archived. If these emails are accidentally deleted, they can be returned to the […]