IT Glossary
Author: Philippe
Online inventory and invoicing
Note: This instruction covers only the most important features of the Online-Inventory. There maybe more features, but these are not relevant at the moment for its intended use. 1. Purpose of the Online-Inventory https://www.inventory.mavt.ethz.ch/ is the central inventory for all computers managed by ISG MAVT. Our customers are encouraged to use it anytime to […]
Service Dependencies
macOS and 802.1X
For macOS computers it is necessary to turn off 802.1X for the network adapter if an 802.1X authentication dialog pops up after connecting a network cable: Please don’t enter any credentials on this popup, instead, click on Cancel. Disable 802.1X Choose Network settings in System Preferences […]
Service Catalogue & Terms and Conditions
1. Service Catalogue Description Category SLA Service Desk & Support for Foundation Services: 1. Level., SPOC, Ticketing System, Documentation) Service Desk & Support Foundation Email/Calendar (Mailbox, Mailing List, Ressource and Shared Mailbox) Email / Calendar Foundation Identity Management (User Account, Guest Account) Identity Management Foundation Consulting Consulting Foundation Printing: Printer Ordering (according to ETH Printing […]
Hardware & Services
Due to existing ETH policies (BOT, IT Security …) please make sure that you contact us before you make a hardware purchase (Printers, NAS, Computers etc.) or before you start using any IT service that is not provided by ETH IT. We will then clarify the best possibilites within the ETH IT service portfolio. This […]
Microsoft Teams
Teams is a “collaboration” tool with audio/video telephony function. We recommend teams for everyday communication in smaller working teams. Available Features Audio and video meetings Telephone dial-in to online meetings Chat File and screen sharing Advanced features Team spaces / channels Integration in Microsoft Outlook (estimated availability t.b.d) To use Microsoft Teams you must first register, […]
Adobe CC on Windows devices
MAVT managed Devices Order the License from the IT-Shop https://itshop.ethz.ch/ Once the Order is completed, you will get an E-Mail from Adobe telling you that you now have access to all Adobe Creative Cloud apps. Open the Adobe Creative Cloud Application and login with username@ethz.ch. You will be forwarded to an Adobe ETH Login Page […]
Adobe CC on macOS
MAVT managed Devices Order the License from the IT-Shop https://itshop.ethz.ch/ Once the Order is completed, you will get an E-Mail from Adobe telling you that you now have access to all Adobe Creative Cloud apps. Open the Adobe Creative Cloud Application and login with username@ethz.ch. You will be forwarded to an Adobe ETH Login Page […]
Using external Cloud Services
This topic collects and provides information relating the usage of external cloud services at ETH. If not else confirmed, any data, uploaded on an external cloud provider, gets basically stored in a data center that can be located everywhere on the world. This aspects collide with the ETH compliance regulations that describes some stipulations regarding different classes of data. A […]
