Author: Philippe

macOS and 802.1X

For macOS computers it is necessary to turn off 802.1X for the network adapter if an 802.1X authentication dialog pops up after connecting a network cable: Please don’t enter any credentials on this popup, instead, click on Cancel.   Disable 802.1X Choose Network settings in System Preferences                     Select the ethernet adapter on the left and click on Advanced               […]

ISG Service Catalogue

1. Service Catalogue Description SLA Support for Foundation Services: 1. Level., SPOC, Ticketing System, Documentation) Foundation Email/Calendar (Mailbox, Mailing List, Ressource and Shared Mailbox) Foundation Identity Management (User Account, Guest Account) Foundation Consulting Foundation Printing: Printer Ordering (according to ETH Printing Services) Foundation Printing: Print Queue Connection (according to ETH Printing Services) Foundation Telephone/UCC: Order new Telephone/UCC Connection Foundation Mobile phone: Configuration, connection to ETH ressources Foundation Network: Connection Foundation IT-Security (Infrastructure Level, Firewall and […]

Hardware & Services

Due to existing ETH policies (BOT, IT Security …) please make sure that you contact us before you make a hardware purchase (Printers, NAS, Computers etc.) or before you start using any IT service that is not provided by ETH IT. We will then clarify the best possibilites within the ETH IT service portfolio. This way it is ensured that your needs can be met, uneccessary costs will be avoided and compliance to the ETH […]

Microsoft Teams

Teams is a “collaboration” tool with audio/video telephony function. We recommend teams for everyday communication in smaller working teams. Available Features Audio and video meetings Telephone dial-in to online meetings Chat File and screen sharing Advanced features Team spaces / channels Integration in Microsoft Outlook (estimated availability t.b.d) To use Microsoft Teams you must first register, then install the application. Order Cloud subscription The required cloud subscription can be ordered via the IT shop Open https://itshop.ethz.ch […]

Adobe CC on Windows devices

MAVT managed Devices Order the License from the IT-Shop https://itshop.ethz.ch/ Once the Order is completed, you will get an E-Mail from Adobe telling you that you now have access to all Adobe Creative Cloud apps. Open the Adobe Creative Cloud Application and login with username@ethz.ch. You will be forwarded to an Adobe ETH Login Page use again username@ethz.ch and your Mail Password. Install the Adobe Application that you need. Bring your own Device (BYOD) Order […]

Adobe CC on macOS

MAVT managed Devices Order the License from the IT-Shop https://itshop.ethz.ch/ Once the Order is completed, you will get an E-Mail from Adobe telling you that you now have access to all Adobe Creative Cloud apps. Open the Adobe Creative Cloud Application and login with username@ethz.ch. You will be forwarded to an Adobe ETH Login Page use again username@ethz.ch and your Mail Password. Install the Adobe Application that you Need. Bring your own Device (BYOD) Order […]

Using external Cloud Services

This topic collects and provides information relating the usage of external cloud services at ETH. If not else confirmed, any data, uploaded on an external cloud provider, gets basically stored in a data center that can be located everywhere on the world. This aspects collide with the ETH compliance regulations that describes some stipulations regarding different classes of data. A further aspect of using external cloud providers is, that a direct dependency exists with an external provider which may lead […]

Office 365

Microsoft Cloud Subscription Order Cloud subscription The required cloud subscription can be ordered via the IT shop Open https://itshop.ethz.ch and login with your ETH username and password in the upper right corner Click on Identity and Access –> Cloud Subscription –> Microsoft Cloud Access. IMPORTANT: Persons with a dual relationship to ETH (students and employees) should obtain free student licenses for teams according to the license agreement with Microsoft. The scope of functions for teams […]

Adobe Creative Cloud Apps

General Information Adobe Creative Cloud is a personal license that is registered to the person’s name. If follows that only one license can be ordered (multiple orders are possible but make little sense). Access to Adobe cloud storage and online services that keep data in the cloud is restricted as much as possible in consultation with the CISO of ETH Zurich and the legal office. ETH Zurich does not currently offer third party cloud services […]

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